You will be required to pay a deposit when booking. The deposit may be applied as a once-off payment towards a procedure valued greater than US $1,000 booked through Lotus Dental Travel. 

After commencement of treatment or diagnostics, if you decline to continue to have the treatment or diagnostics for any reason, not due to any fault of the clinic or Lotus Dental Travel, the payment made by you shall be returned to you after adjusting actual expenditure incurred up to the time of stopping the treatment.

The following fees apply to change and cancellation of bookings made with Lotus Dental Travel:

  • Cancellation of the Confirmed Surgery Date will incur an administrative fee of $100
  • Change of the Confirmed Surgery Date with one-week prior notice will be free of charge, otherwise, change of the Confirmed Surgery Date will incur an administrative fee of $100
  • Canceled accommodation bookings may also incur supplier fees, which can be up to 100% of the cost of the booking