The Terms of use provided by us on the website state the proper use of the website as well as the information and any other content that is available on the website. You are requested to please read the Terms of use thoroughly before you begin using the website. We reserve the right to change any policies on the website as well as the Terms of use without prior notice. If you continue to use the website after the changes have taken effect it will be considered that you have accepted the newly amended Terms of use.


Service description

Lotus Dental Travel (the “website”) is a website of Vinet Invest Company Limited – a dental tourism service agency located in Vietnam, specializing in dental treatment packages for international patients. We research and gather authentic information to inform users about possible dental treatments to facilitate our customers to make better informed decisions regarding their dental vacation in Vietnam.

The Website provides information services regarding health care issues with such information being provided on a global basis. We also provide transportation, accommodation and related travel services and information. We do not provide health care and we do not provide any medical advice regarding the nature of health care treatment available in any location.

In order to assist you regarding making an informed decision, any medical care provider will require your medical records so that they may be reviewed. We provide a forwarding service and will forward your electronic and paper medical records on your behalf to your chosen medical care providers that you have selected to review your medical history and present condition.  We do not review your medical documents as we are not a health care provider, we merely forward your documents via email attachment.



This Website may only be used by natural persons, companies or other legal entities who have the legal capacity to enter into legally binding contracts under the law applicable in their country of residence. By agreeing to these Terms of Use Agreement, you represent that you are of legal age in your state or country of residence. You may not use this Website and/or any of our products and services provided by this Website for any illegal or unauthorized purpose. If you are using the Website on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind such organization to these Terms and you agree to be bound by these Terms on behalf of such organization.


Third Party Services

Lotus Dental Travel may provide tools through the Website that enable you to export information, to third party services. By using these tools, you agree that we may transfer such information to the applicable third party service. Such third party services are not under our control, and we are not responsible for their use of your exported information. The Website may also contain links to third-party websites and services (the “Linked Sites”). Lotus Dental Travel provides these links as a convenience, but we neither control nor endorse these Linked Sites, nor has Lotus Dental Travel reviewed or approved the content, advertising, products, services or other materials that appear on the Linked Sites. Lotus Dental Travel is not responsible for the Linked websites, including the legality, accuracy or appropriateness of any content, advertising, products, services or other materials on or available from any Linked websites. You acknowledge and agree that Vinet Investment Company Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any of the Linked websites, including the advertising, products, services or other materials available on or through the Linked Websites. In the event you are the owner or a Linked Website and want to remove content related to a Linked website, please contact us at [email protected]


Personal information 

Vinet Investment Company Limited may collect, hold and process your personal information when you are using this Website or any our services.  We collect, hold and process any of your personal information in accordance with our Privacy Policy.  You have to accept our Privacy Policy before using this Website or any related Services. 


Limitation of Liability

We are not responsible for any damages arising from your use of this Website, or any tools, functions or services that this Website provides to you, whether the cause of action be based on tort, breach of contract, or any other legal theory, including punitive, actual, indirect, incidental or consequential damages of any nature or due to any cause of any nature. You agree to hold us harmless from any loss or harm of any nature due to your usage of this Website or any tool, product or service that we provide to you, whether directly or indirectly. We are not responsible for any medical care or other professional care that you receive from any person, entity or business that you learn about via our Website. You must conduct your own due diligence and investigation regarding the appropriateness of seeking professional care from any person, facility or entity that you learn about via our Website prior to seeking such care. You are solely responsible for any loss or injury that occurs to you or any third party you share such information with should you or that third party seek the professional care offered by any person, facility or entity that you learn about via our Website, whether directly or indirectly.



We issue no warranty whatsoever and do not make any representations or warranties regarding the availability, suitability, reliability, merchantability, non-infringement, capability, usefulness or fitness for any general or particular purpose of the Website, or the tools, products or services herein supplied or sold or regarding the characteristics of services provided by or through the Website, or regarding the timeliness, accuracy or usefulness of information obtained from or through the Website. 


As mentioned above, we do not provide health care and we do not provide any medical advice regarding the nature of health care treatment available in any location. It is up to each individual who uses the tools and services that we provide to conduct their own comprehensive due diligence of any health service, physician or any other medical professional, medical facility, or health service prior to using such services. You, as our user, must agree to hold us harmless and to indemnify us from any claim of any nature arising from your use of our tools, services or your use of any health care professional, service or facility that you learn about via our Website.

You agree to assume all responsibility regarding whatever decision you make about obtaining medical services in your chosen clinics and you agree to hold us harmless from any claims arising from medical treatment or consultations you receive from your chosen medical care providers.  Information that you view on our Website may be inaccurate, incomplete or misleading. We do not screen the content that we provide on our Website. Please use common sense when viewing any claims made by any third party that may be published on our Website or that you may learn indirectly via our Website and verify all claims with your own independent health care provider. We are not responsible for the claims of any advertisements that appear on our Website.



We strongly recommend you to consult with your health care professional before using the services of any professional, facility or service that you learn about including any medical procedures via our Website. You must conduct sufficient personal research on your own so that you can make your own knowing and intelligent decision regarding whether or not you should travel abroad to receive medical care. Please consider asking physician or other licensed healthcare provider based in your country any questions regarding the medical treatment that you may be considering undertaking in Vietnam.


Force Majeure

Vinet Investment Company Limited does not accept any liability in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, including but not limited to war, civil disturbance, terrorist attack, fire, flood, acts of God, acts of Government or of any other authorities, accident to or failure of machinery or equipment or industrial action, or which are not preventable on our part.


Prohibited Conduct

By using the website you agree to:

  • use the Website for any illegal purpose, or in violation of any local, state, national, or international law;
  • violate, or encourage others to violate, the rights of third parties, including by infringing or misappropriating third party intellectual property rights;
  • post, upload, or distribute any User Content or other content that is unlawful, defamatory, libelous, inaccurate or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate;
  • interfere with security-related features of the Website, including by (i) disabling or circumventing features that prevent or limit use or copying of any content, or (ii) reverse engineering or otherwise attempting to discover the source code of the Website or any part thereof except to the extent that such activity is expressly permitted by applicable law;
  • interfere with the operation of the Website or any user’s enjoyment of the Website, including by (i) uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code, (ii) making unsolicited offers or advertisements to other users of the Website, or (iii) attempting to collect, personal information about users or third parties without their consent;
  • perform any fraudulent activity including impersonating any person or entity, claiming false affiliations, accessing the Website accounts of others without permission, or falsifying your age or date of birth;
  • or sell or otherwise transfer the access granted herein or any Materials (as defined below) on the Website.



If you violate these Terms, your permission to use the Website will automatically terminate. Additionally, Vinet Investment Company Limited, in its sole discretion may terminate your user account on the Website or suspend or terminate your access to the Website at any time, with or without notice. We also reserve the right to modify the Website at any time without notice to you. We will have no liability whatsoever on account of any change to the Website or any suspension or termination of your access to or use of the Website. You may terminate your account at any time by contacting customer service at [email protected] If you terminate your account, you will remain obligated to pay all outstanding fees, if any, relating to your use of the Website incurred prior to termination. You agree that monetary damages may not adequately provide a remedy for us if you violate any of the terms and conditions of this Agreement and you agree that we may approach a Court of Equity of competent jurisdiction for the purpose of obtaining Orders in Equity should you violate any element of this Agreement.



This Website is not intended to provide professional medical, financial or other advice and is for informational purposes only. Information on the Website should never be used as a substitute for professional advice. You agree that you will be personally responsible for your use of the Website, and you agree to defend, indemnify and hold harmless Vinet Investment Company Limited and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (collectively, the “Vinet Investment Company Limited Entities”) from and against any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys’ and accounting fees and costs, arising out of or in any way connected with (i) your access to, use of or alleged use of the Website; (ii) your violation of the Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.


Applicable Law and Venue

These Terms of use and your use of the Website shall be governed by and construed in accordance with the laws of Vietnam, applicable to agreements made and to be entirely performed within Vietnam, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms of use shall be filed only in the courts located in Vietnam and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms of use.